WHAT CAN WE HELP YOU WITH?

After you drop off your package, the time it takes to get to us varies based on the shipping carrier and where it was sent from. Once we receive your package, we’ll issue your refund in five to seven business days. You’ll receive an email confirmation once the return process is complete.

Depending on your financial institution, allow up to 7-10 business days for the refund to appear on your bank statement. Please note, times of high return volumes may require additional processing time by our warehouse.If an item was purchased directly through TravisMathew.com and falls within our 30 day return policy, we can offer a refund in the form of an online credit. When the credit is generated, we will email you with a code that you can use to place a new order on the website.