You can join the TravisMathew Rewards Program by signing up online here, or by visiting a TravisMathew Company Retail store. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of the United States.

While we can’t guarantee any fit for an online order, a great start would be to reference the size guide provided on our website. You can also contact our Online Customer Service team by email at onlinesupport@travismathew.com or by calling 1-877-969-1952 for further suggestions.

To check your Gift Card balance, please visit Gift Card Balance Page | TravisMathew and enter your 19-digit Gift Card number and PIN to check your balance.

Additional Information - Gift Card balances can’t be redeemed or exchanged for cash, except where required by law.

Head over to Stores | TravisMathew to see a list of our retail locations and be sure to check back periodically as we continue to open new retail locations. Better yet, sign up for our newsletter to get the latest TravisMathew news and store openings!

E-Gift Cards can be purchased online at E-Gift Card Page | TravisMathew, and sent instantly to friends or family. Physical Gift Cards are available exclusively at TravisMathew retail stores. Find a store near you by visiting our: Stores | TravisMathew. Both options are only available in the United States and can be loaded with any amount up to $1,000.

We love points as much as you do. If you’ve placed an order or made a return recently, your hard-earned rewards may be fashionably late due to the website migration.Sit tight—they should appear within 7 days.

No, it’s not you—it’s us (sort of). With the launch of our new site, you’ll need to set a brand-new  password to log into your TM Rewards account. 

You should’ve received an email from us with reset instructions. Can’t find it? Check your spam folder—or just go ahead and reset your password the usual way by going HERE and clicking “Forgot Password” to update. 

For a limited time, from May 1, 2026 at 9:00 AM PST through May 10, 2026 at 9:00 AM PST, customers who spend $200 or more on qualifying full-price women’s merchandise in a single online transaction are eligible to receive a complimentary Mother’s Day Pouch, while supplies last.

To redeem online, the gift will become available on the product page or in your cart once your order qualifies. You must select “OS (One Size)” and manually add the gift to your cart before checkout. The gift will not be automatically included without this step.

Offer valid for U.S. online purchases only at TravisMathew Official | Confident, Comfortable Apparel and at TravisMathew full-price corporate retail stores. E-gift cards and non-qualifying items are excluded. Availability of the gift is not guaranteed and is limited to stock on hand at the time of redemption.

Terms & Conditions for FAQ Page:

Offer valid beginning May 1, 2026 at 9:00 AM PST through May 10, 2026 at 9:00 AM PST, or while supplies last. Receive one (1) gift with purchase when you spend $200 or more on qualifying full-price women’s merchandise in a single transaction.

Qualifying purchase amount is calculated after discounts and before taxes, shipping, and handling.

For online purchases, the promotional gift must be manually added to cart once eligibility requirements are met and is subject to availability at the time of checkout. You must select “OS (One Size)” and manually add the gift to your cart before checkout. Failure to add the gift to cart prior to completing checkout will result in forfeiture of the offer.

Offer available only at TravisMathew full-price corporate retail stores and online at TravisMathew Official | Confident, Comfortable Apparel . Excludes outlet locations, third-party retailers, prior purchases, and gift cards.

Gift is non-transferable, not redeemable for cash, and may not be substituted. If qualifying merchandise is returned, the gift must also be returned or its value may be deducted from the refund. Products purchased before or after the promotion dates are not eligible for the offer.

Limit one (1) gift per qualifying transaction, while supplies last.

Offer may not be combined with other promotions, discounts, or offers unless expressly stated. TravisMathew reserves the right to modify or cancel this promotion at any time without notice.

Void where prohibited.

Purchases made on the TravisMathew website (TravisMathew Men's & Women's Clothing & Golf Apparel | Official Store ) may be returned by the customer for any reason within 30 days of shipment if un-washed, un-worn and in new condition with all original components and tags still intact. All returns must be accompanied by a valid return authorization number within 30 days from the date the product is received by TravisMathew. Refunds will be issued in the same form as the original payment. FINAL SALE items are not eligible for returns. We offer free returns to TM Rewards members in store or online within 30 days of the delivery date.

To create a return online, complete the steps below:

1. Visit our returns page: https://www.travismathew.com/return/return-exchange
2. If you have a TM Rewards account, sign in. If not, enter your order number and email address.
3. Once you’re signed in, you’ll find the instructions for selecting the items you want to return, printing your shipping labels, packing your items and finding a shipping outlet that’s close to you.

Important: Once your return request has been successfully submitted to us, a RMA (return merchandise authorization) number will appear on the screen. You’ll need that number to track your return. Jot it down below so you have it handy.

Note: We are unable to process refunds online for orders place in store. If you would like to complete a return from a purchase made at a one of our retail stores, please call 1-877-969-1952 or email onlinesupport@travismathew.com. We do not process exchanges for purchases online or in-store. Gift cards are non-refundable. All product is subject to an inspection.

We promise they didn’t vanish into the void. Orders and returns from the last 30 daysmay take a little longer to show up while we settle into our new digital digs.Give it about a week and your history should be back where it belongs.

Although we aim to ship orders within 1-2 business days, your order may be late for the following reasons:

Your order was placed during a sale or promotion. Your order was placed during the holiday season. Items in your order are shipping from multiple locations. There were unpredictable circumstances beyond our control, including weather.

If your gift card starts with 6006 you don't need to enter a pin at checkout online. Enter your 16 digit gift card in the gift code box and click apply to redeem. If you're still having issues with redeeming your TravisMathew gift card online, please call our customer service team at 1-877-969-1952 or email us at onlinesupport@travismathew.com