You can join the TravisMathew Rewards Program by signing up online here, or by visiting a TravisMathew Company Retail store. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of the United States.

While we can’t guarantee any fit for an online order, a great start would be to reference the size guide provided on our website. You can also contact our Online Customer Service team by email at onlinesupport@travismathew.com or by calling 1-877-969-1952 for further suggestions.

To check your Gift Card balance, please visit Gift Card Balance Page | TravisMathew and enter your 19-digit Gift Card number and PIN to check your balance.

Additional Information - Gift Card balances can’t be redeemed or exchanged for cash, except where required by law.

Head over to Stores | TravisMathew to see a list of our retail locations and be sure to check back periodically as we continue to open new retail locations. Better yet, sign up for our newsletter to get the latest TravisMathew news and store openings!

E-Gift Cards can be purchased online at E-Gift Card Page | TravisMathew, and sent instantly to friends or family. Physical Gift Cards are available exclusively at TravisMathew retail stores. Find a store near you by visiting our: Stores | TravisMathew. Both options are only available in the United States and can be loaded with any amount up to $1,000.

We love points as much as you do. If you’ve placed an order or made a return recently, your hard-earned rewards may be fashionably late due to the website migration.Sit tight—they should appear within 7 days.

No, it’s not you—it’s us (sort of). With the launch of our new site, you’ll need to set a brand-new  password to log into your TM Rewards account. 

You should’ve received an email from us with reset instructions. Can’t find it? Check your spam folder—or just go ahead and reset your password the usual way by going HERE and clicking “Forgot Password” to update. 

For a limited time, customers who spend $150 or more on qualifying product in a single online transaction are eligible to receive a complimentary pint glass, while supplies last.

To redeem online, the gift will become available on the product page or in your cart once your order qualifies. You must select “OS (One Size)” and manually add the gift to your cart before checkout. The gift will not be automatically included without this step.

Offer valid for U.S. online purchases only at TravisMathew Official | Confident, Comfortable Apparel and at TravisMathew full-price corporate retail stores. E-gift cards and non-qualifying items are excluded. Availability of the gift is not guaranteed and is limited to stock on hand at the time of redemption.

Terms & Conditions:

Offer valid beginning June 30, 2026, while supplies last. Receive one (1) gift with purchase pint glass when you spend $150 or more on qualifying product in a single transaction.

Qualifying purchase amount is calculated after discounts and before taxes, shipping, and handling.

For online purchases, the promotional gift must be manually added to cart once eligibility requirements are met and is subject to availability at the time of checkout. You must select “OS (One Size)” and manually add the gift to your cart before checkout. Failure to add the gift to cart prior to completing checkout will result in forfeiture of the offer.

Offer available only at TravisMathew full-price corporate retail stores and online at TravisMathew Official | Confident, Comfortable Apparel . Excludes outlet locations, third-party retailers, prior purchases, and gift cards.

Gift is non-transferable, not redeemable for cash, and may not be substituted. If qualifying merchandise is returned, the gift must also be returned or its value may be deducted from the refund. Products purchased before or after the promotion dates are not eligible for the offer.

Limit one (1) gift per qualifying transaction, while supplies last.

Offer may not be combined with other promotions, discounts, or offers unless expressly stated. TravisMathew reserves the right to modify or cancel this promotion at any time without notice.

Void where prohibited.

For a limited time, customers can unlock a special mystery discount on qualifying purchases during the Promotion Period, which begins on July 9, 2026 and ends on July 13, 2026. By participating in the TravisMathew “Mystery Discount” Promotion, you agree to the following Terms & Conditions. Please review them carefully before redeeming your offer, as the Promotion is available for a limited time only and is subject to the terms outlined below.

1. Eligibility

This Promotion is open to legal residents of the United States and Canada who are 18 years of age or older at the time of participation. Void where prohibited or restricted by law.

2. Promotional Offer

Each eligible customer may receive either: a physical scratch card (in-store) or a digital code (via email or online) each revealing a discount of 20%, 30%, 40%, or 50% off a qualifying purchase. The discount is revealed only upon scratching or entering the code and is final once revealed. Discounts are non-transferable, non-exchangeable, and have no cash value. Odds of receiving each discount level may vary.

3. Redemption Period

The Promotion is valid from 12:01 a.m. Pacific Time (PT) on July 9, 2026 through 11:59 p.m. PT on July 13, 2026. No extensions or exceptions will be granted.

4. Applicable Channels

This Promotion is valid only at: TravisMathew full-price retail stores within the United
States, and Official TravisMathew e-commerce website servicing the United States and Canada. Outlet stores are excluded.

5. Exclusions

The following are not eligible for discount redemption: Luggage, Gift cards, Taxes and shipping fees, Sale or already discounted merchandise, Member-exclusive products, Custom, collaborative, or limited-release merchandise (where applicable). Additional exclusions may apply; see website or store for details.

6. Limitations

Limit one (1) redemption per transaction. Discount may not be combined with any other promotion,
offer, or discount code. Each scratch card or digital code is valid for one-time use only. Reproductions, altered, or previously redeemed codes/cards will not be accepted. Lost, stolen, damaged, or deleted codes/cards will not be replaced. TravisMathew is not responsible for technical errors, system failures, printing errors, or failed transmissions that may affect participation or redemption.

7. Returns & Exchanges

If items purchased using a promotional discount are returned, only the amount actually paid will be refunded. Any discount applied will be forfeited and will not be reissued, reinstated, or applied to future purchases.

8. Right to Modify or Cancel

TravisMathew reserves the right to cancel, suspend, or modify this Promotion or these Terms & Conditions at any time, to the extent permitted by applicable law, including but not limited to circumstances involving fraud, technical failures, or other unforeseen issues. 

9. General Conditions

This Promotion is subject to all applicable federal, state, and local laws and regulations. All decisions made by TravisMathew regarding interpretation and application of these Terms & Conditions are final and binding. 

10. Additional Disclosures

Physical scratch cards are distributed in-store only. Digital codes are distributed via email or online channels. Participation requires access to the applicable medium.

Purchases made on the TravisMathew website (TravisMathew Men's & Women's Clothing & Golf Apparel | Official Store ) may be returned by the customer for any reason within 30 days of shipment if un-washed, un-worn and in new condition with all original components and tags still intact. All returns must be accompanied by a valid return authorization number within 30 days from the date the product is received by TravisMathew. Refunds will be issued in the same form as the original payment. FINAL SALE items are not eligible for returns. We offer free returns to TM Rewards members in store or online within 30 days of the delivery date.

To create a return online, complete the steps below:

1. Visit our returns page: https://www.travismathew.com/return/return-exchange
2. If you have a TM Rewards account, sign in. If not, enter your order number and email address.
3. Once you’re signed in, you’ll find the instructions for selecting the items you want to return, printing your shipping labels, packing your items and finding a shipping outlet that’s close to you.

Important: Once your return request has been successfully submitted to us, a RMA (return merchandise authorization) number will appear on the screen. You’ll need that number to track your return. Jot it down below so you have it handy.

Note: We are unable to process refunds online for orders place in store. If you would like to complete a return from a purchase made at a one of our retail stores, please call 1-877-969-1952 or email onlinesupport@travismathew.com. We do not process exchanges for purchases online or in-store. Gift cards are non-refundable. All product is subject to an inspection.

We promise they didn’t vanish into the void. Orders and returns from the last 30 daysmay take a little longer to show up while we settle into our new digital digs.Give it about a week and your history should be back where it belongs.

Although we aim to ship orders within 1-2 business days, your order may be late for the following reasons:

Your order was placed during a sale or promotion. Your order was placed during the holiday season. Items in your order are shipping from multiple locations. There were unpredictable circumstances beyond our control, including weather.

If your gift card starts with 6006 you don't need to enter a pin at checkout online. Enter your 16 digit gift card in the gift code box and click apply to redeem. If you're still having issues with redeeming your TravisMathew gift card online, please call our customer service team at 1-877-969-1952 or email us at onlinesupport@travismathew.com