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TM REWARDS

34 questions found

Can I receive TravisMathew Rewards points on purchases prior to enrollment?

No. You cannot receive points on purchases made prior to your enrollment in the program.

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Can I receive points at a TravisMathew retail partner?

At this time, participants cannot receive points through TravisMathew retail partners.

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What does TravisMathew do with the information I provide?

Please see TravisMathew’s Privacy Policy for details.

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How do I unsubscribe from TravisMathew marketing emails?

You may opt-out of receiving TravisMathew marketing emails at any time by clicking the 'unsubscribe' link in the email to manage your preferences. You can choose to unsubscribe from all emails or elect to only receive loyalty emails: communications concerning your membership account and other service-related communications. You can find more information by visiting the TravisMathew Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.

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Why am I receiving TravisMathew marketing emails, in addition to TravisMathew Rewards emails?

When you opted in to TravisMathew Rewards, you also opted in to receive marketing emails from TravisMathew. But don't worry, you can unsubscribe at any time.

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How do I change the email address of my TravisMathew Rewards account?

Login to your account and click profile to edit the email address that is saved on file, or contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 for assistance.

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What happens if TravisMathew cannot fulfill my order and reward points were used?

The value of the rewards points will be refunded to your loyalty account.

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Do my TravisMathew Rewards points expire?

All your TM Points will expire 365 days from the date they are earned.

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Is it possible for TravisMathew Rewards points to be deducted from my account?

Points can be removed from your account based on returned purchases or not making a qualified purchase within a 365-day period of joining.

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How do I receive TravisMathew Rewards points online?

In order to receive TravisMathew Rewards points online, you must be logged in to your TravisMathew Rewards account and make a qualifying purchase on our website. Please note, purchases made when not logged in will not be eligible for TravisMathew Rewards points, even if you have an existing TravisMathew Rewards account associated with the purchasing email address.

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