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5 questions found

Why can’t I find items in my size?

Certain sizes of our popular items can sell out quickly, especially during sales and promotions. Sold out sizes will be greyed out and unable to be added to you cart.

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How can I tell what size I am?/What size should I buy?

While we can’t guarantee any fit for an online order, a great start would be to reference the size guide provided on our website. You can also contact our Online Customer Service team by email at onlinesupport@travismathew.com or by calling 1-877-969-1952 for further suggestions.

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Why did you stop making my favorite item?

Here at TravisMathew, we love coming out with new and improved styles, fabrics, and colors for our products. While this gives customers a wide selection of fresh, current items to choose from, it can also mean that other styles may no longer be available. However, if you contact our Online Customer Service team by email at onlinesupport@travismathew.com or by calling 1-877-969-1952, we’ll try our best to find you a comparable item.

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Do all your shirts fit the same?

The fits of our shirts depend on how the fabrics lay and whether they have a tailored fit.

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I bought this item last year and love it! What is it called?

In order for us to help you identify the name of an item, please send a clear photo of the piece to onlinesupport@travismathew.com, along with the fabric breakdown of the material. If it’s an item we no longer have in stock, we’d be happy to help you find something comparable.

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Reach out to our friendly Customer Service and we’ll gladly lend a hand!

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