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TM REWARDS

34 questions found

How can I join the TravisMathew Rewards Program?

You can join the TravisMathew Rewards Program by signing up online here, or by visiting a TravisMathew Company Retail store. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of the United States.

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How do the TravisMathew Rewards tier qualifications work?

Tier status is based on the net purchase amount and adjustments in the previous calendar year. Once an account advances to a new tier status, it remains at that status for the rest of the calendar year, and the next calendar year. Rewards points earned do not count towards tier status. To learn about the details of the tier qualifications, visit the TravisMathew Rewards Program page.

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Can I receive points at a TravisMathew retail partner?

At this time, participants cannot receive points through TravisMathew retail partners.

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What is the TravisMathew Rewards Program and how does it work?

The TravisMathew Rewards Program was established to reward our most loyal and hardworking customers like you. For every $1.00 spent on qualifying purchases at TravisMathew.com or a TravisMathew Company Store, you will receive five (5) loyalty points. You can then use your points, which act like currency to get discounts on merchandise. Please refer to the TravisMathew Rewards Terms and Conditions for the full details of the program terms. TravisMathew Rewards is free to join and participants can also receive points by participating in various activities found on your Activities page and Refer a friend page.

This program is available to legal residents of the United States, who must be 16 years of age or older.

Once you’ve signed up to the program, checkout the Rewards Program dashboard page in your account and learn how to get started.

Participants will receive free ground shipping and free returns just for joining. Free Ground and Expedited shipping promotion is only valid for shipping addresses in the United States. Standard order processing rules apply. Order by 2pm CT (3pm ET) Mon-Fri and your items will ship same day. Delivery dates at checkout are estimates and may vary slightly.

As an added benefit, as a TravisMathew Rewards participant, you have the opportunity to unlock new rewards as you achieve new tier statuses, such as free annual gifts, free Expedited shipping and free tailoring in retail stores.

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Can my TravisMathew Rewards account be terminated?

We can terminate any member from the TravisMathew Rewards program, for any reason including, but not limited to, a member’s failure to comply with TravisMathew Rewards Program Terms and Conditions.

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How do I receive my free pant tailoring reward?

As a part of the Platinum tier, you will receive free hemming on pants purchased from Travismathew.com or any TravisMathew Company retail store. Simply ask any store sales representative for assistance and they will help you get your pants hemmed. Exclusions apply as we are unable to alter certain pant fabrics.

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How can I obtain different statuses in the TravisMathew Rewards Program?

Once a member spends $500 in net TravisMathew spend, the member will unlock Gold status and its associated benefits. At $1,000 in net TravisMathew spend, the member will unlock Platinum status and its associated benefits. A status is calculated on annual net spend by calendar year. Learn more about the different statuses. Once you unlock a new status, we'll notify you via email, or you can see real-time upgrades in your account dashboard. Login and click the rewards dashboard. Make sure to sign up for email to ensure you receive these important messages about your rewards account.

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What is TravisMathew Rewards Diamond Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true Diamond royalty with TravisMathew and unlock exclusive benefits.

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Will there be new TravisMathew Rewards and point-earning activities available?

New rewards and point earning activities will be added to the TravisMathew Rewards Program periodically. Please check the loyalty site for program updates.

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What does TravisMathew do with the information I provide?

Please see TravisMathew’s Privacy Policy for details.

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GET A FREE HAT ON YOUR FIRST ORDER OVER $100!

Stay updated from TravisMathew on exclusive online and in-store offers, new product alerts, store events in your area and more.

*Get a free Salsa Verde Snapback Hat for new customers only. Offer excludes luggage and sale items, and cannot be combined with any other offers.